Social services

Service

Updated on 29/04/2025

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Crédit photo : Joséphine Brueder/Ville de Paris

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The City of Paris offers a range of social services tailored to the needs of everyday Parisians.

Espaces Parisiens des Solidarités (EPS)

Who can benefit from the Espaces Parisiens des Solidarités?

The 17 arrondissement-based Espaces Parisiens des Solidarités (formerly CASVP) are accessible to all Parisians experiencing daily challenges or seeking information about their social rights.

What are the Espaces Parisiens des Solidarités missions?

Certified by the Qualiparis label, EPS welcomes you, guides you, informs you and assists you with your procedures:
  • Your entitlement to municipal assistance is subject to certain conditions (income, Parisian status, residency status, etc.).
  • Access to establishments adapted to seniors and people with disabilities (leisure clubs, Emerald restaurants, residences, etc.).
  • Referral to local EPS social services
  • Referral to appropriate social partners (CAF, CPAM, CNAV, etc.)
  • Processing your FSLE housing and energy solidarity fund applications.

Our assistance can help you… Reduce your housing costs: Paris logement - Benefit from an income supplement: Paris Solidarité - Pay part of the cost of health insurance: Complément Santé Paris - Travel free or at low cost on public transport: Pass Paris seniors and Pass Paris Access' - Make your daily life easier with home support services: home help, remote alarm, meal delivery, pedicure and hairdressing.
We can also help you to… Face temporary and unforeseen financial difficulties after assessing your situation: Allocation Exceptionnelle, Fonds Solidarité Logement Energie - Have lunch close to home at adapted rates: access to our Émeraude restaurants - Access leisure, culture and club activities - Improve and adapt your home: Home Improvement Assistance - Choose a new place to live in one of our establishments: accommodation in City of Paris accommodation establishments (apartment residences, autonomous residences and medicalized residences/EHPAD) - Put together your application for an allowance.
Download the Aides au quotidien pour les séniors leaflet
Daily assistance for disabled people video

Our assistance can help you… Reduce your housing costs: Paris Logement, Paris Logement Familles, Paris Logement Familles Monoparentales, Paris Energie Familles, Aide à l'Amélioration de l'Habitat, Fonds Solidarité Logement Energie - Contribute to education and leisure costs: Paris Forfait Famille, Paris Pass Famille - Support you if you have one or more disabled children: Allocation de Soutien aux Parents d'Enfant(s) Handicapé(s).
We can also help you to… Face temporary and unforeseen financial difficulties after assessing your situation: Allocation Exceptionnelle - Support you in the event of the birth of twins, triplets or multiple adoption: Allocation pour Naissance ou Adoption Multiple - Take in one or more parents aged over 75: Allocation Familiale pour le Maintien à Domicile d'un Parent Agé - Take care of a sick relative if you stop working: Allocation d'Accompagnement
Download the Aides au quotidien brochure for families and Parisians in difficulty

Our assistance can help you… Reduce your housing costs: Paris Logement, Aide à l'Amélioration de l'Habitat, Fonds Solidarité Logement Energie - Cope with temporary and unforeseen financial difficulties: Allocation Exceptionnelle, distribution of meals to Parisians in difficulty.
Download the brochure Everyday help for families and Parisians in difficulty

The 3 Permanences Sociales d'Accueil (PSA) welcome, help and support you in your social and professional integration efforts:
For men over 25: PSA Bastille
For young people under 25: PSA Belleville
For families, single-parent families and single women: La PSA Gauthey

Local Social Services - Services Sociaux de Proximité (SSP)

Who can benefit from Proximity Social Services?

Open non-stop from 8.30am to 5pm, the Local Social Services are open to all Parisians facing temporary or unforeseen difficulties in their day-to-day lives, and who would like assistance in coping with them and in accessing their rights.

What are local social services missions?

  • Welcome you, inform you, guide you and assist you with your procedures and the opening of your social assistance and benefits, depending on your situation (individual interviews or collective actions).
  • Support you at certain moments of your life (birth of children, housing difficulties, temporary or unforeseen difficulties…)
  • Working with you, we set up social initiatives to provide access to the law, promote professional integration (RSA, etc.), help maintain or access housing, and support families in their day-to-day difficulties,
  • Protect yourself and your children, especially if you're pregnant, in distress, elderly or disabled.
General Data Protection Regulation (GDPR)
CASVP and its establishments are subject to a confidentiality policy that enables them to use and protect the information you send them.
To exercise your right to access, delete or rectify your personal data, you can submit a request to the CASVP establishment concerned by post (stating your identity, the subject of your request and a copy of your identity document). The administration will reply as soon as possible (maximum 2 months).
For further information, please consult the confidentiality policy for requests submitted to the CASVP and its establishments.
How can you access, rectify or delete your personal data? - CNIL website, Individuals section

Parisian Spaces for Professional Integration - Espaces Parisiens pour l'Insertion (EPI)

Who can benefit from EPIs?

The 7 Espaces Parisiens pour l'Insertion are open to all Parisians to answer their questions about applying for and monitoring the Revenu de Solidarité Active (RSA). The EPI teams are made up of receptionists, RSA instructors, social workers, integration agents and Pôle Emploi advisors.

What are the Espaces Parisiens pour l'insertion missions?

  • Processing RSA (Revenu de Solidarité Active - welfare benefits) applications
  • Offering individualized integration paths
  • Carrying out social and professional monitoring of RSA beneficiaries
  • Providing a platform of services: information, guidance, permanent partner meetings, access to press and advertisements from Pôle Emploi and Maisons des Entreprises et de l'Emploi, job search workshops and assistance for business start-ups.

School Social Services

Who is the School Social Service for?

The School Social Service works to protect children. Social workers from the School Social Service work in all public nursery and elementary schools to help pupils, on an individual or collective basis, at the request of the educational team, parents or pupils themselves (see circular 91248 of 11/09/1991 from the French Ministry of Education).

What are its missions?

  • Help prevent school maladjustment and failure by offering guidance and support to students in difficulty and their families.
  • Promoting school integration for children with health problems or disabilities.
  • Participate in the prevention and protection of minors at risk or likely to be at risk, and advise the school in this area.
  • Implement collective health and citizenship education initiatives in conjunction with teachers.

How does a school social worker's job work?

The social worker acts as an interface between the institution, the family environment and external partners. His or her position within the school enables him or her to forge day-to-day links with members of the school and extracurricular community.
Discussions take place at meetings (summaries, educational teams, preparation of personalized schooling plans, etc.) or during breaks, lunch breaks, school entrances and exits.
Based on what is observed and reported, the social worker intervenes in the social, family, educational and material dimensions of the child's difficulties.
It welcomes parents who need a listening ear, advice or support, and provides information, guidance and support on :
  • access to rights and care,
  • school catering,
  • extracurricular activities,
  • leisure activities,
  • the vacations,
  • homework help.
The social worker is bound by professional secrecy, which guarantees the confidentiality of exchanges (Article L411-3 of the French Social Action and Family Code and 226-13 of the French Penal Code).

How do I contact the School Social Services Department?

The School Social Service is part of the Paris General Council. It is placed under the responsibility of the Direction de l'Action Sociale, de l'Enfance et de la Santé located at the following address :

Sous-direction de la santé - Bureau du service social scolaire
94/96 Quai de la Rapée - Paris cedex 12

Multi-service information and mediation points (PIMMS)

An example of joint action by social services

Action to combat domestic violence