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The City of Paris reimburses 100% of the Imagine R pass and the Vélib' subscription for young Parisians.
Request refund
If your child lives in Paris and has a valid imagine R or Vélib' pass, he or she can benefit from a 100% refund, paid in a single payment directly into the bank account. Reimbursement takes around 2 months, provided you submit a complete file.
Parcours de remboursement
1
Je choisis l’offre de remboursement qui correspond au forfait que j’ai acheté
En fonction de la situation scolaire de mon enfant.
2
Je m’identifie sur Mon Paris ou je crée mon compte
Accéder à la plateforme Mon Paris.
3
Je remplis le formulaire et reçois un accusé de reception
15 jours après avoir activé mon forfait
Seul le payeur du contrat pourra être remboursé.
4
La Ville de Paris traite mon dossier et me demande des pièces complémentaires si besoin
5
Je reçois un email qui m’informe que ma demande est acceptée
6
Je reçois le versement sur mon compte
Dans un délai de moins de 2 mois
Find your digital portal:
| Package | Package title | Fee |
Portal |
|---|---|---|---|
| imagine R | Junior | 24,40 € | Junior |
| imagine R | School | 382,40 € | School |
| imagine R | Student under 20 receiving the AEEH | 382,40 € | Étudiant |
| Vélib' | V-Plus young | 27,60 € | V-Plus game |
Package
imagine R
- Package title
- Junior
- Fee
- 24,40 €
- Portal
- Junior
imagine R
- Package title
- School
- Fee
- 382,40 €
- Portal
- School
imagine R
- Package title
- Student under 20 receiving the AEEH
- Fee
- 382,40 €
- Portal
- Étudiant
Vélib'
- Package title
- V-Plus young
- Fee
- 27,60 €
- Portal
- V-Plus game
Digital portal
To process your request:
■ In the digital portal, enter the same information as on the imagine R contract or Vélib' subscription (surname - first name - date of birth and pass number of the holder, even in the event of an input error at the time of purchase);
■ Attach a bank statement (RIB) with the first and last name of the payer registered in the contract.
■ Attach a bank statement (RIB) with the first and last name of the payer registered in the contract.
Four offers
Please note: This form concerns young Parisians attending school (kindergarten to CM2 inclusive) who have an imagine R JUNIOR pass for €24.40.
Please bring:
■ Contract ;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your request is processed.
Please note
■ This form can be used whether the young person is disabled or not;
■ If the package price is €382.40, submit the request via the "SCOLAIRE" online form, even if the young person is between 4 and 11 years old;
■ The young person's class must be entered on the imagine R contract in order to register your reimbursement request.
REQUEST YOUR IMAGINE R JUNIOR REFUND
Please bring:
■ Contract ;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your request is processed.
Please note
■ This form can be used whether the young person is disabled or not;
■ If the package price is €382.40, submit the request via the "SCOLAIRE" online form, even if the young person is between 4 and 11 years old;
■ The young person's class must be entered on the imagine R contract in order to register your reimbursement request.
REQUEST YOUR IMAGINE R JUNIOR REFUND
Please note: This form concerns young Parisians enrolled in collège or lycée (from 6e up to and including Terminale) with a 382.40 € imagine R SCOLAIRE pass.
Please bring:
■ A contract ;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your request is processed.
Please note
■ This form can be used whether or not the young person is disabled;
■ The young person's class must be indicated on the imagine R contract in order to register your reimbursement request.
REQUEST YOUR IMAGINE R SCHOOL REFUND
Please bring:
■ A contract ;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your request is processed.
Please note
■ This form can be used whether or not the young person is disabled;
■ The young person's class must be indicated on the imagine R contract in order to register your reimbursement request.
REQUEST YOUR IMAGINE R SCHOOL REFUND
Please note: This form concerns young Parisians under 20 years of age (on the date the reimbursement request is submitted) enrolled in post-baccalaureate education who receive the Allocation d'Éducation de l'Enfant Handicapé (AEEH), are enrolled in a course qualifying for "student" status and hold an imagine R ÉTUDIANT pass worth €382.40.
Please note:
■ Contract;
■ The file number issued by the Maison Départementale des Personnes Handicapées (MPDH);
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your application is processed.
Please note
Young Parisians pursuing studies after the baccalauréat without receiving the AEEH are ineligible for this scheme.
REQUEST YOUR IMAGINE R STUDENT REFUND
Please note:
■ Contract;
■ The file number issued by the Maison Départementale des Personnes Handicapées (MPDH);
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when your application is processed.
Please note
Young Parisians pursuing studies after the baccalauréat without receiving the AEEH are ineligible for this scheme.
REQUEST YOUR IMAGINE R STUDENT REFUND
Please note: This form concerns young Parisians aged between 14 and 18 who hold a Vélib' "V-Plus jeune" subscription valid on the date of the refund request.
If the young person has a Vélib' "V-Max jeune" subscription, this can be reimbursed up to the amount of the "V-Plus jeune" subscription.
Please have available:
■ Contract;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when processing your request.
Please note
The Vélib' subscription reimbursement can be combined with the reimbursement of an imagine R pass.
REQUEST YOUR VÉLIB' REFUND
If the young person has a Vélib' "V-Max jeune" subscription, this can be reimbursed up to the amount of the "V-Plus jeune" subscription.
Please have available:
■ Contract;
■ A bank statement (RIB) bearing the same first and last name as the payer.
If necessary, supporting documents will be requested when processing your request.
Please note
The Vélib' subscription reimbursement can be combined with the reimbursement of an imagine R pass.
REQUEST YOUR VÉLIB' REFUND
FAQ and tips
These measures are reserved exclusively for young Parisians living in Paris and holding a mechanical Navigo imagine R and/or Vélib' "V-Plus Jeune" pass.
Please note: in order to ensure that data relating to subscriptions taken out can be communicated to the City of Paris by the operators, a minimum period of 15 days after the first use of the Navigo imagine R pass or Vélib' subscription must be respected before making the online request for reimbursement. If the request is made before this deadline, it will not be processed due to a lack of available data.
The online refund form must correspond to the subscription purchased. Please use the appropriate form (e.g. first form below for imagine R JUNIOR subscriptions) and enter the information exactly as it appears on the contract.
The request is registered once the summary has been validated and the file number has been obtained. The procedure is to be carried out exclusively via the online form (no possibility by post or at a counter). It is possible from September 3, 2024 to June 30, 2025 inclusive.
Please note: in order to ensure that data relating to subscriptions taken out can be communicated to the City of Paris by the operators, a minimum period of 15 days after the first use of the Navigo imagine R pass or Vélib' subscription must be respected before making the online request for reimbursement. If the request is made before this deadline, it will not be processed due to a lack of available data.
The online refund form must correspond to the subscription purchased. Please use the appropriate form (e.g. first form below for imagine R JUNIOR subscriptions) and enter the information exactly as it appears on the contract.
The request is registered once the summary has been validated and the file number has been obtained. The procedure is to be carried out exclusively via the online form (no possibility by post or at a counter). It is possible from September 3, 2024 to June 30, 2025 inclusive.
Be sure to :
■ Enter them strictly identically to those entered in the contract with Île de France Mobilités, even if they contain errors. This is because data checking is automated / computerized.
■ Check that the young person's class is entered on the imagine R contract.
■ Check that the contract corresponds to the young person's school situation
To change contract details, contact Île de France Mobilités directly
■ Respect the minimum 15-day period between the first use of the imagine R pass / Vélib' subscription and the request for reimbursement.
■ Enter them strictly identically to those entered in the contract with Île de France Mobilités, even if they contain errors. This is because data checking is automated / computerized.
■ Check that the young person's class is entered on the imagine R contract.
■ Check that the contract corresponds to the young person's school situation
To change contract details, contact Île de France Mobilités directly
■ Respect the minimum 15-day period between the first use of the imagine R pass / Vélib' subscription and the request for reimbursement.
Check that your browser (Safari, Chrome, Mozilla Firefox, Edge, Internet Explorer, etc.) is configured in French and displays dates in DD/MM/YYYY format.
If the policy holder is a minor, this must be done by his/her legal representative (parent or guardian).
Please note: in all cases, it is the policy holder who is reimbursed.
Please note: in all cases, it is the policy holder who is reimbursed.
No. Make sure the payer listed on the contract is of legal age .
If the holder is a minor, please contact Île de France Mobilités to change this information before requesting a refund.
If the holder is a minor, please contact Île de France Mobilités to change this information before requesting a refund.
■ Junior: ages 4 to 11, imagine R package at €24.40
■ Schoolchildren: level of schooling takes precedence over age, imagine R package at €382.40
■ Student: several cumulative conditions:
- under 20 years of age (on the date the claim is submitted);
- be enrolled in a post-baccalaureate school;
- receive the Allocation d'Éducation de l'Enfant Handicapé (AEEH) ;
- be enrolled in a course qualifying for "student" status;
- hold an imagine R ÉTUDIANT pass worth €382.40.
■ Vélib': ages 14 to 18 inclusive, "V-Plus jeune" subscription at €27.60.
■ Schoolchildren: level of schooling takes precedence over age, imagine R package at €382.40
■ Student: several cumulative conditions:
- under 20 years of age (on the date the claim is submitted);
- be enrolled in a post-baccalaureate school;
- receive the Allocation d'Éducation de l'Enfant Handicapé (AEEH) ;
- be enrolled in a course qualifying for "student" status;
- hold an imagine R ÉTUDIANT pass worth €382.40.
■ Vélib': ages 14 to 18 inclusive, "V-Plus jeune" subscription at €27.60.
You can request a refund up to and including 06/30/2025, using the online forms on this page.
Requests made by post or at a counter will not be processed.
Requests made by post or at a counter will not be processed.
This is possible as long as the address of the parent living in Paris appears on the imagine R / Vélib' subscription contract.
These reimbursement measures apply exclusively to young Parisians. The young person must live in Paris.
If they live elsewhere, you can contact the local authority concerned to find out whether it offers this type of transport assistance.
If they live elsewhere, you can contact the local authority concerned to find out whether it offers this type of transport assistance.
Ask Île de France Mobilités to change this information before submitting your claim.
No. Each claim is individual and corresponds to one and only one imagine R package.
The reimbursement from the City of Paris is paid in a single installment, whether the pass is paid in a single installment or in monthly installments.
In the case of monthly payments, you can submit your request for reimbursement to the City of Paris without having to wait until you have paid Île-de-France Mobilités in full.
In the case of monthly payments, you can submit your request for reimbursement to the City of Paris without having to wait until you have paid Île-de-France Mobilités in full.
To avoid your file being suspended while the young person receives a response to his or her scholarship application, request reimbursement from the City of Paris once this response has been received.
■ If the scholarship is awarded :
Send the award certificate to Île-de-France Mobilités, which then refunds the overpayment at the time of purchase and then passes on the data to the City of Paris.
The amount of the package is updated and the City of Paris reimburses the amount actually paid in the end (€382.40 minus the amount of the grant).
■ If the scholarship is refused:
Send the attestation of refusal following the reminder e-mail sent by the City of Paris. The amount reimbursed is €382.40.
In all cases, reimbursement is in full, up to the amount actually paid.
■ If the scholarship is awarded :
Send the award certificate to Île-de-France Mobilités, which then refunds the overpayment at the time of purchase and then passes on the data to the City of Paris.
The amount of the package is updated and the City of Paris reimburses the amount actually paid in the end (€382.40 minus the amount of the grant).
■ If the scholarship is refused:
Send the attestation of refusal following the reminder e-mail sent by the City of Paris. The amount reimbursed is €382.40.
In all cases, reimbursement is in full, up to the amount actually paid.
The general conditions of use for digital services specify that "reimbursement will be made exclusively to the person who paid for the Imagine R card".
As this involves the use of public funds, greater control is needed over who receives the refund.
As this involves the use of public funds, greater control is needed over who receives the refund.
The general conditions of use for digital services specify that "reimbursement will be made exclusively to the person who paid for the imagine R card subscription".
Joint accounts do not systematically refer to a first name, or only to the first name of the spouse. This lack of information prevents any control of the payer.
Changing the RIB can be complex.
In this case, you need to sign a JOINT declaration certifying that the reimbursement can be made on the joint bank account. A common RIB, a common attestation.
Joint accounts do not systematically refer to a first name, or only to the first name of the spouse. This lack of information prevents any control of the payer.
Changing the RIB can be complex.
In this case, you need to sign a JOINT declaration certifying that the reimbursement can be made on the joint bank account. A common RIB, a common attestation.
As part of the General Data Protection Regulation (RGPD) and as provided for in the general conditions of use of digital services, we are unable to keep and therefore reuse any supporting documents previously sent.
The data collected is used solely by the City of Paris to check the young person's eligibility for the scheme and to process your file legally.
To find out more
The data collected is used solely by the City of Paris to check the young person's eligibility for the scheme and to process your file legally.
To find out more
Yes, reimbursements for these subscriptions can be combined.
However, the Vélib' subscription is reserved for young people aged 14 to 18.
However, the Vélib' subscription is reserved for young people aged 14 to 18.
No, because reimbursement campaigns are based on the school year.
Online forms are available from the first week of September to June 30 of the school year.
Example: from 03/09/2024 to 30/06/2025 inclusive, you can submit a claim for the 2024-2025 school year.
From 07/01/2025, this will be impossible.
Online forms are available from the first week of September to June 30 of the school year.
Example: from 03/09/2024 to 30/06/2025 inclusive, you can submit a claim for the 2024-2025 school year.
From 07/01/2025, this will be impossible.
You can buy an imagine R pass from Île de France Mobilités until 30/04/2025.
The pass is usually purchased before or at the start of the school year, except for children who turn 4 later in the year.
The pass is usually purchased before or at the start of the school year, except for children who turn 4 later in the year.
No, the reimbursement measures apply to all young Parisians, whether they attend public or private schools.
Useful websites
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